Instituted in 2004, the IMAGES Retail Awards (IRA) recognise and honour outstanding achievements in every major format and category of modern retail in India. They employ a unique, 360-degree evaluation process that covers a host of operational benchmarks along with qualitative factors such as innovation and excellence in customer service, supplier relations, employee management, marketing/consumer promotions, including any other features or achievements, for the duration of the assessment.
IMAGES RETAIL TECH AWARDS
IMAGES Retail Tech Awards (IRTA) celebrate outstanding achievements in retail technology and recognise excellence in digital innovation and implementation in Indian retail. The IRTA adjudication process involves multi-stage analyses of nominations filed by retailers and tech service providers on several parameters, including customer service, in-store experience, omnichannel optimisation, supply chain excellence, social marketing and more.